Frequently Asked Questions About Phone & Device Services

At Cellular Nation, we help customers across North York, Mississauga and the Greater Toronto Area with smartphones, tablets, MacBooks, Apple Watches and other devices. Below are answers to some of the most common questions customers ask our team.

Our professionally trained technicians will diagnose your device and provide a quote for repair (in the case of water damage, the diagnosis may take longer). In most cases, we can repair your device in less than 60 minutes, first come first serve.
Answer: Shipping in Canada typically costs $15 or so which includes a tracking number when we ship it back out to you.
Answer: No! We have a no fix no charge policy.
Answer: You are covered for warranty for 60 days from date we complete your repair. Limited Warranty does not cover liquid damaged and physical damage to the surface of the Product including but not limited to cracks or scratches on the LCD screen or camera lens.
Answer: You don’t need to make an appointment to get your device repaired as accidents can happen at any time. But to ensure that our technicians can repair your device in the quickest possible time, please contact us so we can check that the required parts are in stock. The price quoted for a repair is valid for one month.

We work with many of the most popular smartphone brands, including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola and other Android devices. Contact us with your device model and issue, and our team can confirm available service options.

Yes. Screen replacement is one of our most common services. We work with a wide range of smartphone models and can assess the damage before recommending the appropriate solution.

Yes. If your iPhone battery drains quickly, shuts down unexpectedly or no longer holds charge as well as it used to, our technicians can assess the battery and provide replacement options where available.

Yes. Cellular Nation works with a variety of Android devices, including Samsung Galaxy and Google Pixel models. Services can include screens, batteries, charging ports, cameras and other common device issues.

We can assess devices affected by liquid or water exposure. Because liquid damage can affect multiple internal components, diagnosis may take longer than standard services. Bring your device to one of our locations as soon as possible for an assessment.

We take debit and credit cards and cash.

Our Mail-In Repair Address is:CELLULAR NATION 9 Elmwood Ave North York, ON, CANADA, M2N 6R6

647-3887667

Absolutely, we repair any kind of phones tablet MacBook and Apple Watch.

Yes. Our technicians work with MacBooks and can assist with common issues involving screens, batteries, liquid damage and other hardware-related problems.

Yes. Cellular Nation provides services for selected Apple Watch models, including screen and battery-related issues. Contact us with your Apple Watch model to confirm availability.

Yes. In addition to smartphones, we work with iPads and a variety of other tablets. Contact us with your tablet model and the problem you are experiencing so we can check parts and service availability.

Yes. Cellular Nation buys selected used phones and tablets, including devices with certain types of damage. The value depends on the model, condition, storage capacity and current market demand.

We currently have locations in North York and Mississauga, serving customers throughout the Greater Toronto Area.

Our North York store is located at 4750 Yonge St Unit 145, North York, and our Mississauga store is located at 1550 S Gateway Rd Unit 6A-3, Mississauga.

Walk-ins are welcome, but contacting us before your visit is recommended. This allows our team to check parts availability for your specific device and provide more information about expected service time and pricing.

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